Cookies & Tracking Policy
1. Introduction
This Cookies & Tracking Policy explains how we use cookies and similar technologies when you use the mobile application and related services (the "Service").
Because we are primarily a mobile application, we do not use traditional browser cookies in the same way as websites. Instead, we use limited tracking technologies to operate, secure and improve the Service.
2. Do We Use Cookies?
Mobile App (Primary Use)
The mobile app does not use browser cookies.
Instead, we use:
- Device identifiers
- Secure tokens
- Analytics tools
These serve similar purposes to cookies but are handled differently under mobile operating systems.
Website (stardustmeet.com)
On our website we use two categories of cookies:
Necessary (always on)
sd_consent— stores your cookie-bar choice (allornecessary). Expires after 1 year.theme— remembers dark or light mode (stored in local storage).
Analytics (only with your consent)
If you accept analytics, Google Analytics 4 sets the following cookies:
_ga— distinguishes unique visitors. Expires after 2 years._ga_B41H0ML0PG— session and campaign data for the GA4 property. Expires after 2 years.
GA4 is loaded under Google Consent Mode v2 and is denied by default. Ad, ad-personalisation and ad-user-data storage are always denied — we do not use GA for advertising.
You can change your choice at any time via the Cookie preferences link here or in the site footer.
We do not use:
- Advertising cookies
- Third-party tracking cookies for profiling
3. Technologies We Use
We use the following tools and technologies within the Service:
Analytics — Firebase Analytics (Google, app)
- Used to understand how users interact with the app (e.g. feature usage, performance).
- Data is aggregated and does not include personal profile information.
Analytics — Google Analytics 4 (Google, website)
- Used to understand how visitors use stardustmeet.com (page views, referrer, device class).
- Loaded under Google Consent Mode v2 — denied by default until you accept via the cookie bar.
- Ad, ad-personalisation and ad-user-data storage are always denied — we do not use GA for advertising.
- IP addresses are anonymised.
Error Monitoring — Sentry
- Collects crash reports and technical diagnostics to help us fix bugs and improve stability.
- Does not collect your personal profile data.
User Feedback — Wiredash
When you submit feedback, we collect:
- Your feedback text
- A screenshot of the current screen
- Device information and app version
This only occurs when you actively submit feedback.
Push Notifications — Firebase Cloud Messaging / OneSignal
- Used to deliver notifications.
- Stores device tokens and notification preferences.
4. What We Do NOT Use
We do not use:
- Advertising cookies
- Cross-app tracking for advertising
- Data brokers or third-party data sales
- Behavioural profiling for ads
We do not sell your personal data.
5. Your Choices and Control
You have full control over how tracking technologies are used.
Website Controls
On stardustmeet.com you can accept or reject analytics cookies via the cookie bar on first visit, and change your choice at any time via Cookie preferences (also linked in the site footer).
In-App Controls
You can manage your preferences in: Settings → Privacy → Data Processing
- Enable or disable analytics tracking
- Control personalisation features
- Manage notification preferences
- Control location tracking
Device-Level Controls
- Disable tracking permissions in iOS or Android settings
- Reset your device advertising identifier
- Disable notifications at any time
6. Legal Basis (EU/UK Users)
Under GDPR and ePrivacy rules, we rely on:
- Consent — for analytics and optional tracking
- Legitimate interest — for essential security and functionality
You may withdraw your consent at any time through the app settings.
7. Data Retention
Tracking-related data is retained only as long as necessary:
- Analytics data — up to 2 years
- Crash and diagnostics data — limited retention
- Notification tokens — until disabled or account deletion
8. Third-Party Services
Our tracking tools are provided by third-party processors (e.g. Google Firebase, Sentry), who process data on our behalf under strict data protection agreements.
They are not permitted to use your data for their own purposes.
9. Changes to This Policy
We may update this Cookies & Tracking Policy from time to time. When we do:
- We will update the "Last Updated" date
- We may notify you through the Service where required
10. Contact Us
If you have questions about this policy:
- Email: info@stardustmeet.com